Low bids. . .
We’ve all been there, losing a bid, and sometimes it stings! Living in a place where the economy is booming, buildings being built left and right, developments springing up out of no where. Why does the low bid rule the marketplace?
While speaking with some people who give these low bids or accept these low bids they say it boils down to the customer. The customer sees the low number and has tunnel vision to the money they could save. I’ve argued over the years that there should be some comparison. Accepting low bid will get work that is unsatisfactory and the installers are uneducated in the product. While higher bids are educated, qualified installers who will stand behind the work. Show them examples of what one produces versus the other.
Vinyl flooring in a hospital where I was doing repairs and notified them that the entire floor was failing, less than a year after it was installed.
Over the years I’ve been on plenty jobs where the person who bid, left things out and we had to fill out Additional Work Authorizations in order to get the job done right. Was it left out intentionally to get the job? Or was it something that was actually missed? More often than not I tend to believe that these companies work on volume, and they need to get as many jobs as possible to turn a profit. So you bid as if there’s no prep, get the job and tell the customer numbers have to change. It’s either that or you go to a an uneducated installer who will install the floor regardless of how bad it is and how much prep needs to be done. The reality is the customer loses either way. They could have been more informed about the process, why it cost more and how much better it would look if they take something other than a low bid. While not all low bidders do a bad job, they hurt the market by not knowing the value in the skills they possess. On top of that by undercutting themselves, they’re unable to invest back into the business with necessary tooling.
Top left: difference between an experienced vinyl installer on the left, and someone who didn’t have the right tooling on the right. Top right: what the seam should look like after being routed, unlike the first pictures. Bottom left: Grinding peaks out of the cut joints to become more flat and fluid for resilient flooring. Bottom right: putting underlayment throughout the building, the old installers layed over slats and it could be seen on top of the Carpet.
With the shortage of workers in the construction industry, why is is ok for things like this to happen? No one looks at the overhead in the flooring industry. Why? Is it because there’s no need for us to become licensed to do the work? The right installers educate themselves on the product and pride themselves on the knowledge of not only that product, but the installation procedures as well. While there are many that cut corners and ruin what the good guys are trying to build. Expenses that no one likes to pay that are necessary should spell the end to some of these companies. There’s far too many people who still consider their people “employees” but pay them on a 1099. When paid on a 1099 I feel like those people are less likely to file their taxes because more often than not they end up owing Uncle Sam a good chunk of cash. If they do file, they’re liable for ALL the taxes owed, instead of the company matching their portion. While some people look at it as making $20/hr cash, the reality of the situation is that they’re making more around $14/hr or so after the taxes that is owed. Unemployment isn’t included when you’re payed on a 1099, and the flooring industry is notorious for the “slow times”.
Vacuums purchased to become compliant with the Silica Standard.
Low bids, worker shortage, worker classification and stricter standards to follow. These all add up in an industry where we’ve struggled to raise prices for decades. Some old timers say that these are the prices that they used to get 15-20 years ago. It’s no wonder why we can’t find the right workers, there’s not enough money to hire them. Everyone needs to collectively raise their prices, because without the benefits that other companies can offer, people will keep looking to other industries other than construction. There needs to be a market where flooring companies can offer medical insurance and a retirement plan. The way the low bids are running the market, it’s hard to turn a profit with all the tooling and expenses, let alone being able to offer the benefits that employees look for.
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For direct questions or comments email daniel@preferredflooringmi.com