The Huddle - Episode 8 - How 2020 Changed the Industry
This week Paul talks with Jose and Daniel Gonzalez from Preferred Flooring discuss the crazy year that 2020 was. They cover their personal experiences, and the good and bad that came from it all.
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The HUDDLE is where the flooring industry can get together and talk about everything! Lead by Paul Stuart from Go Carerra who is joined by Daniel and Jose Gonzalez from Preferred Flooring.
hey what's up everyone and welcome to
the huddle where we discuss maintaining
forward progress in your following
career i'm paul stewart and i'm joined
as usual by jose and daniel with
preferred flooring
gentlemen how are you doing today
good
doing awesome pretty good
all right well you know we weren't doing
good we could probably tell you're doing
pretty good
yeah well it's busy and i know we're all
you know the standard line is uh trying
to keep up
but uh
kind of plays into today's topic pretty
well is you know
uh at one point uh a lot of us were
twiddling our thumbs so it's a welcomed
problem to have to try to keep up that
means we got business rolling and things
are rocking and
and uh
although with a lot of uncertainty
in the economy
fact is is a lot of people are very busy
so that's a good thing
and i'm glad you guys are so
this week we're going to talk about uh
how 2020 and the pandemic changed uh the
flooring industry
now
i don't really care to
really go through this
i don't know
negative all the all the bads i think
that you know with every
tough situation or negative situation uh
good comes out of it
and um are you guys stuck on
seeing the video
on your side
nope didn't even pop up okay very good
but it did pop up but then i
oh take it off
okay
dude daniel does a lot of clicking over
here he loses me pretty quick
so yeah this other screen is still stuck
on
there's on go creator screen share
all right well we'll let the
we'll let them take care of that we're
gonna get going um
here on
the positives what what came out of it
uh what are we doing different today
that um
really
you know we didn't expect uh i was going
to start it off with um
the rise of technology i mean the fact
is it kind of forced people through
their fear of technology i mean you
didn't really have a choice then to
learn zoom or
microsoft teams or google meet
um people that
were
that still had flip phones now have
smartphones because they're meeting on
zoom i mean i've had uh zoom calls with
with guys who uh you know still had a
flip phone and now they got a smartphone
so that they can uh be on zoom calls and
they know how to work the technology and
they would have never picked it up
ever picked up that piece of technology
without being forced to through
circumstances outside their own control
they didn't really have a choice
so a lot of the good stuff that's come
out of it i think is
obviously communication is is
heightened as long as the technology is
used correctly
i also believe that you know it's give
it's it's increased our ability to earn
so
you know if if you were sick if you're
sick but you feel well you're contagious
right at work you stay at home
uh you're you're you really kind of want
to work but you can't because you can't
go to the office well today you just
simply
yeah i mean it's it's gotten it moved so
fast over the last two years that it
doesn't even seem like that's a big deal
but if you think about it it's a it's
really huge just a few years back if you
had a sick kid
you would simply
stay at home with that kid and either
eat your pto up
uh or your vacation time whatever
company however you're set up at your
companies
um
or you know
pull on your pto or whatever
today if you have a sick kid and
everything's okay and you can still work
you just got to take you just got to be
there for them because they can't be in
daycare
your ability to earn is still there you
simply remote into your office or you
you have remote accesses people are go
to my pc uh surge during uh this whole
pandemic and
as well as like i said zoom and teams
and
and all the other communications uh
google meet
uh
so
it increased the ability to earn even if
you're not on site now even with the
installers uh our crews uh we've seen
it
a similar deal now you can't install
flooring remote but
we've had superintendents uh zoom in
with our
foreman of a project who may be sick to
communicate with the installers on site
and make sure the job's still going well
so that he had
video access to what's going on job site
so
you know it's really changed a lot of
things for the positive um what's your
guys's insight on that i mean
do you did you
[Music]
how many zoom calls did you have
beforehand i mean this today's huddle's
a prime example i'm in beautiful memphis
tennessee
working with the national client on a
program for the next five years
and
here i am
just like i was in my
office in uh my home city right
other than the backdrop you don't know
the difference uh it's pretty cool
so what what have you guys experienced
from that and how have you kind of
leveraged uh that
uh that wave of of uh communication
technology kind of centered around
communication really um
have you guys
experienced any of that or taken
advantage of some of these things
uh to to further your your business and
your guys's career
yeah it's actually um
been huge as far as
not needing to go
to like
a bunch of these on-site meetings i mean
especially commercially we're you know
traveling hour hour and a half and then
we're only going there for
an hour meeting and then you got that
drive back now it's a matter of jumping
on a call
get all the information you know they do
screen sharing and it's like
there you go i mean there's
and you got a recording of it
three three hours saved
it's true yeah that's an application for
sure that's what it did is
when you said technology yeah 100
technology
has kind of
taken over uh every industry because
everyone's relying on it um and because
of that
people started realizing that
some positions and some jobs don't
necessarily need a brick and mortar for
them to be stationary or we don't need
to go visit in person we can communicate
like we are now via email and people are
gathering more information
and sharing more information with more
people at one time
um
in one space like this
and then getting together and talking
about it
um
it puts everyone in a position for
success
without taking them away from their
responsibilities like you said the
downtime from the windshield man like i
i love that uh that you brought that up
daniel because um
there are a lot of
job meetings if you're in commercial
uh the commercial industry there there's
almost always gonna be a weekly meeting
on your major projects and that i didn't
even think of all the time that that
saved so thanks for bringing that up
we've we've got
uh the the uh example
the actual real life example of of
superintendents talking to foreman
also allows that foremen to to attend
the job meeting
uh still maintain kind of control of the
of the the flow of the install
and um still be there even if he's not
feeling well or he's got a family member
not feeling well or whatever um
so that's pretty cool and it saves rpms
from going to the job site just like you
said for a job meeting and maybe that
job's two or three hours away um
it's a huge time saver i mean
the technology can kind of
if you look at the social media side of
technology it can suck your
uh production away if you get drawn in
and you don't use it wisely but
uh and and video calling and things like
that can
some people can overuse it where uh you
know a face to face is more appropriate
but in the
in the vast majority of these situations
i believe that this technology
uh kind of
waved
um and
i know the technology was already there
but it
i think the thing that happened that
wave is that it forced people into it
yeah you know the guys that didn't want
to have anything to do with it were
forced to actually learn how to use it
they had to they had no choice and
because of that now you you i i believe
it really has made a positive impact in
a lot of ways
i don't know
one negative part of that though is
maybe you want to just take off when you
have a sick kid and be with them
and now the employer is somewhat
expecting you to still work right like
put your kid down and log in so i guess
that can cause some some work-life
balance issues but
but your uh example of
job foreman meetings is is huge um
what else uh
what else have you guys seen that like a
positive that came out of this
so um one thing that it added for us is
um you know we are obviously primarily
commercial but when we were creating
um
the residential aspect and then that
part started growing right we were
having some issues as far as
being able to receive those type of
accounts and justify them because we
don't have the showroom we don't have
our large children we don't have the
space to put displays down you know a
50-foot wall
um you know what i was trying to before
then is i was trying to do more of a
mobile
type
showroom where i would try to
consolidate samples bring a limited
amount with me so i'm not overwhelming
the client or myself
and all i did was help justify that um
like hey you guys like
i can't really do that because of this
like people don't want me in their home
anymore i gotta to ship small samples
directly to the clients now so all it
did was help us kind of restructure
um
what we were doing and our approach for
the residential aspect
and that carries over to some of the
commercial as well
yeah but that's a great point on um
the residential side there's been a
surge of companies uh redoing and
revamping their their websites to make
it friendlier for consumers to buy
online from their firm from their
company uh scheduling
that kind of thing
the
re the big surge on i was reading an
article in floor covering weekly about
mobile showrooms you know and and people
doing that uh meeting meeting homeowners
on zoom and they'll send dual samples so
they'll keep the sample and they'll send
the samples to the homeowner direct
i know that's happened where and and
then you both have the samples and you
meet on zoom for selection for their
home
it's really kind of crazy but uh yeah
it's it's created
well with gas prices you know through
the roof it's it's it helps save there
too
so that's that's an interesting take i'm
i've
i had a mobile showroom back in 2002
and we tried our our hand in residential
we do about probably 10
at my flooring company we probably do
like 10
residential projects a year tops on the
very top side so we're really just a
commercial uh contractor at this point
we did try our hand in residential um
but it is interesting to see
the the real
push even manufacturers with their um
there's more coming out with room scene
uh technology you know so you can take a
picture of your house and drop different
floorings in there and see what they
look like you can do that on commercial
as well and that's we've actually used
that some um so yeah all the all that
stuff you know lessens the miles on the
truck and and increases productivity
yeah
and then all it does is give you more
time to try to figure out a way to
mash in a little bit more because you
you have that extra time and um
you don't manage uh your time wisely
then you still produce yourself in a
situation
that's counterintuitive daniel you you
said you said manage your time wisely
and then uh before that is like we're
gonna mash some more in here it's funny
all the extra time you you uh saved
and find a way you find a way to put it
back to use yeah um
you know it also helped with like uh the
views like how important
family is how important the
uh employees family and you know time
away from
work um that's what kobe
really did that for us like
we ended up with a lot of extra time to
spend with family um and although we
make jokes about like oh man i can't
wait to get back to work i'm sick of
these kids or you know i'm sick of you
this is uh
you say that out of love you truly truly
do
but um
once you got once we got back to full
force
you're like man
really had
a good time hanging out with the kid
over or doing this they're having that
free time to um
do you feel like you almost reset that
that uh do you feel like it almost reset
that work life balance where you're like
you know
maybe i was working a little bit too
much pre-covered and and away from
family too much and
some of that time savings uh you can
reinvest back into family yeah it did um
it put into perspective uh the items
that the items you lose track of the
things you lose track of when you are
totally involved
in your own business you you do tend to
lose track of
of
things that you take for granted right
it's because it's there it's always
there it's set in stone but
um
it did kind of bring us back to reality
for a little bit
and you know the sucky part about the
whole thing is that once we restructure
started
getting with these new times and then
like you know the time management thing
and adding more back on
you know being busier anyway yeah you
get easier because now we're learning
new processes learning like for me new
technology and
now you get lost in it again but you
know we um
i mean you have us on on social media on
facebook we do spend quite a bit of time
outside of work with our family and you
know
a lot of sports yeah a lot of sports
yeah
yeah i almost feel like
it gave us a chance to
re-evaluate the whole
work versus family
i would say that
i'm probably as busy now as i've ever
been
um
but i you know i'm i'm out of town
um i'm gonna i'm for four days basically
and
i can zoom with family and
so even when you're away
and maybe
maybe i'm still as busy as ever like i
said but the fact is is you know i can i
can zoom in with my family and you know
have some time with them or face time uh
a lot of us use no knew this technology
was there but you you like i said it
kind of got forced down our throat and
uh we got better at it
i would used a lot of the technology
that was there a lot of the options uh
pre-covered but it certainly after
uh covered i've become more
proficient uh better prepared
to to
use it as a tool and i think that's the
key use it as a tool
to accomplish your goals whether or not
it's
family or or or business so it's kind of
we really we really seen that when we
were over there
with you right and there was one of your
your employees was out and it's like hey
we got this meeting these people are
joining via zoom
and then we do the same thing here now
with teams it's like hey we're i'm gonna
be
gone in the morning but i'm gonna be
driving so i'm just gonna
get on this call and we can still you
know hash everything out on the go
yeah
yep
yeah it's been kind of unique um
a unique aspect of it all um
so
outside of
technology
there's
you know we discussed kind of the impact
on family and how that's uh the the
positive side of that um
we also talked about how
we can be more proficient we can earn
more um
i i want to ask you
did this
whole thing now that you're on the back
we're on the back side of it there's a
bit of resurgence going on right now uh
i don't know about and different it's
kind of pocketed throughout the united
states we had we actually had five guys
down last week
um
the proficiency we had a pm that was
sick he was down for one day and like i
said he then he was able to
simply work from home and as as
effectively as if he was in the office
so that was pretty cool to see
um
but now that you're on the back side of
it
what if if we
i mean did we learn enough that if
something happens again we're better
prepared uh do you think the industry
overall i'm not just talking about your
company or my company if you look at
like
um
just the industry from
because during the pandemic there was no
trainings or no certifications going on
that's all opened back up
um
do you see any possibility that
uh the virtual training for flooring is
there any legs there is there any way
that we can leverage this
where
you can actually do some trainings uh
virtually with uh with actual flooring
skills is that a possibility or is it i
i think it is and it it's all based on
your skill level now right because
there's
if you think about it
i've gone on youtube
you've gone on youtube we go on there
and you you look at the stuff and you
know like we were talking about last
time it's you kind of got to go with
someone who knows what they're doing
right and you got to be the judge of
that but
you can learn a lot just from watching
and then when it comes to the actual
like
you know the hands-on training or an
actual certification that can always
come later a lot of the stuff that
um we tell the guys is just all
it's not even necessarily hands-on stuff
it's all the technical stuff behind why
you have to do a certain ways that's the
important part and that's the the thing
that kind of gets missed a lot because
i've been in certification where
you know they're they're one of the the
first questions asked was who knows what
f710 is
i'm the only one that raised my hand
and he's like oh it really doesn't it's
not important to you guys anyways and
i'm like whoa whoa i need to back that
up because it's very important to us
because the installer's always the one
that gets blamed for a job not going
right and a failure so if they don't
know what they're supposed to be doing
before they even start the job
then it's an issue already so
i think that
that once
we get things set up to the point to
where it is
online and you can go online and it's
you know what you watch a video and
you have to test
i mean
no one likes us right but that's that's
how you
make sure that you retain that
information
and
it could be a matter of you're watching
that video two or three times
but
i i think that the future of it has to
to get with the times and that's where
the times are going it's the technology
is there we have to start utilizing it
just like every other industry is
yeah there's
remote doctors uh that
you know
diagnose and prescribe over
zoom calls now i mean
uh tele-doctors uh you know and and zoom
you go to a doctor's appointment on zoom
i mean that that is a positive in a lot
of ways you're not going to
a medical clinic where you might get
something else might get sick from
someone else that's there and you have
something you know or you pass it on to
somebody else whatever
if you're sick um
yeah there's a lot of doctors doing
that's that kind of thing now and so i
asked that because
i mean if you can do something as
complex as
uh diagnosing a human condition and then
prescribing can we not
figure out how to
do some of the training online uh it
does whether it's a zoom uh a that that
ends up on uh youtube or a training
like you said daniel it's the mind stuff
that helped that you could do
i mean you can't build hand skills it's
my opinion you can't build hand skills
on you know video but what can do
is
why do you need to use xyz
type of adhesive for this type of
flooring and those
uh kind of chemical
issues that that you we have to address
every day as flooring installers
you can get that i i think that data can
be online and
and some of it is but
then test or or do a
on site for the hands-on version of that
and increase the number of maybe you
have to take a online course or a you
know
a video series and test at the end to
then qualify to get to your uh hands-on
piece of that or something but
i thought we ought to you know
with all this going on all the
uh the capabilities for for remoteness
uh and training remotely uh or doing
work remotely i thought it would be
valuable for us to just kind of
contemplate how can we
apply that now
uh when it comes to trainings and
certifications
uh those kinds of things i mean you can
have a classroom
on zoom or on
you know teams where
the instructor is teaching all right a
lot of colleges are doing that so surely
we can do some of that
and and and really increase the amount
of people that get involved and then you
can do an on-site in-person type
deal for hand skills only with the
precursor of finishing the video series
or something
let's just run a bunch of notes as we're
talking because i'm pretty sure that
there is a way to do it via zoom and
train somebody as long as the
communication you know ship out the same
material so you have a training packet
next to um you know
participant a b and c you ship out all
the same
uh material the same specs uh and you do
um a trainer with someone who's there
doing the hands-on multiple angles and
you can go through it live
live questions while they're you know
carpentering whether they're running a
row while they're seaming it up
you know it's just a matter of everyone
having the right tools everyone having
that uh the same material and you know
i'm sure that there's a way and and the
right tools are all based on person too
because i use tools that he doesn't even
like to use right you got to use what
you're comfortable with yeah
this subjective for sure
yeah
well
i think that's the biggest challenge is
uh you ship
you know
a set of but i mean what if
let me finish that thought you ship you
know the the materials to them for a
training but if they don't have the
tools
uh i guess you could do a whole package
with the whole thing
and package it into a bundle here's the
tools you're going to need for this
training along with the materials you're
going to need to go through the training
and
and uh i mean you can't ship 1200
welders but you can do some of the
basics and that's why you can't just
take away the person to person nor would
i ever want to do that i like
communicating with people in in
and
you know zoom is a tool not not a
replacement for
face to face but right even even in the
networking aspect it's
it's nice that you don't have to go to
the meetings and stuff but still the
networking events you get it's different
once you're there in person and talking
and you can actually be there and see
the body language of someone it yeah
it's it's completely different and that
that's what we've noticed too it's like
um
going to like chamber events and stuff
and
on online and then you go to the event
and it's like totally different
atmosphere but
you know those are two different things
the training you're just you're there
focusing on learning networking you're
there to actually meet and
and
talk about and open up to other people
yeah did you guys go to any of the
conventions or anything like that uh
that that that we're on
virtual convention center
cica we've been to a few of them yeah
i've done a couple of
them you know it's so easy to get
distracted on that too because you i
mean
you're sitting in front of the computer
you're not really 100 unplugging
and you know it's
i don't want to say it's not interactive
but
you have the chat that's the challenge
of it
that's the challenge of it is how do you
stay engaged how would you keep a
a new you know somebody you're trying to
teach something maybe it's not even a
new guy it's somebody who's really good
at resilient
and you know is uh because we have a
handful of guys that can lay sheet vinyl
flat lay sheet vinyl
if it's you know chemical weld flat lay
they can do it
that guy now wants to learn how to flash
cove heat well
can't you know how do you keep them and
so this guy may even have
you know go and invest in some tools and
have all the tools but how do you keep
them engaged i think that's one thing
we'd have to contemplate
uh for some if we're able to in um
induce the industry to do some of this
and help maybe we'll do something uh on
one of the huddles where we uh pilot
something where you guys have some
cameras set up and do a piece of it and
i have some cameras set up and i do a
piece of a of a of a training that would
be cool to kind of see what that turns
into
but
uh keeping people engaged i went to
several conferences
that were
the virtual conference and i can tell
you
that was
at best and i don't want to i'm not
trying to talk on anybody to set this
stuff up but at best
it was
um
informational
at best i didn't connect with anybody
the numbers went up a lot of the
organizations that set that stuff up
said well our our
setup was
the uh
we had a lot more participants
on the on the um
on the you know the virtual conference
you're gonna get a lot more and um
the engagement was super
bad i mean i even exhibited for go
carrera several of them and the
engagement was terrible
because people it was so easy to
somebody for somebody to come to your
virtual booth and they weren't really
there
you know on the other side of the screen
they weren't really there engaging with
you they just came to get the points
because the only way that the virtual
conferences could figure out how to
um
uh
really
uh
what am i trying to say like
make sure that the attendance was there
was to and and try to increase
engagement was to give people points for
going to other people's booths in the
trade show
the problem was it was so easy just to
go to a booth
and let and let your virtual self set
there while you're over here working on
something totally different and then go
to another booth and you weren't really
engaging in that
exhibitor's booth at all
and what we just said right there is an
example of
reaching a thousand people versus
reaching 10 people right if we're doing
something virtual and you're only
reaching out to 10 people you can
create a more personalized atmosphere
versus a generalized atmosphere if
you're reaching a thousand people
because you're not going to be able to
to engage individuals one by one on that
unless they're raising their hand and
trying to you know someone's got to sit
through the questions and make sure that
they're picking out what they feel are
the important ones
uh versus if it's 10 you can say
hey paul what do you think or hey dan
you're hey
that's a good insight it means think
about it
say we created uh with other industry
participants we were able to create some
training stuff online uh just
hypothetical here uh
i say room i should say remote not
online so live like now if we had
if we were doing a training we had 50
people on
just because the technology's there that
you're not going to be able to like you
said engage with 50 people so just
because you have the the capability of
having a thousand people
on your call
or on your training it doesn't mean
you're going to be able to
be more effective or train a thousand
people you really got to keep that back
down to 15 20 30. um
yeah so
i think that is
a a really good point that the virtual
doesn't mean
that you can just reach the world
effectively with your message or with
your training that's a good point
well uh okay so we're we're in this
thing about 30 minutes and uh i think uh
you know in my opinion we've touched on
some really cool stuff i contemplated
this for a while um whether or not this
was a
uh huddle-worthy topic but at the end of
the day
kind of talking about
uh i wanted to dig in your guys's brain
maybe see if any questions come through
that
that we can answer but i want to dig in
your guys brain how you use that wave of
technology to increase your business and
and do better and you guys you set it
out of the gate we're busier than ever
but we've saved a lot of time too the
assumption would be that we are working
um we're getting more done in less time
and possibly
uh
being more effective as long as we use
the tools correctly i mean we just
talked about how to use it incorrectly i
think uh but
you know
so i'm gonna i'm gonna open it up for
questions uh it looks like one came
through do you see any
uh new complications if any other
shutdowns happen due to covet
uh
read this new round is spreading faster
than any of the others so the question
is really do you have do you see any new
complications if another shutdown was to
happen
well i
my opinion i think there's going to be
new ones because it would it's um
although we've prepared a little it's
something like clown climbing mount
everest uh just because you did it once
doesn't mean there's not new
complications when you go to try to do
it again it's it's still gonna be a
battle but i do think we're better
prepared you know uh you learn on your
first
rise to the summit so to speak uh some
of the tools and equipment you need to
grab onto
to make your nest next ascent to everest
more uh safer
faster
and more productive and i think if we
see a bigger outbreak i think we're all
more
um
and uh you know have the tool set that
can help us get through it in a lot
faster better more productive manner um
but
um and that's i i'm not a doctor so i
don't know from a
it's not gonna be such a shock like it
was the last time last time it was just
a complete shutdown right like no one
was prepared for it no matter
what you say you were prepared for you
you couldn't prepare for that um
the labor aspect is totally different
because if it does hit and it affects
labor now we're already at a shortage
it's going to put us in
a way worse position than we were before
um
so you know
people might scramble to get projects
done because
their business has hinged on
the fact that they need to get up and
running they need to get their occupancy
uh license inspection you know so maybe
a wave of installers going to come in
and not necessarily know exactly what
they're doing
maybe more failures which is going to
put the mills back into a restructuring
program to try to make it easier to
install i don't know there's a lot of
different angles you can look at it um
but
we can only prepare for for what
we know and until we hit that
we
will never
that brings up a thought um
you know in the first one we had a lot
of
from a national perspective uh we
personally didn't experience this but
from a national perspective there was a
lot of older installers that decided to
call it quits like
it was time they were going to be down
and out of work they might as well go
ahead and retire
if another one happened i i would fear
that the one that the ones that held on
uh you know were two more years down the
road so somebody who was 58 at that time
may not have pulled the trigger someone
at 62 did so if we have another
resurgence that shut things down i could
see another
you know another wave of installers just
calling it quits and i'm gonna go ahead
and retire so i think if
that that just came to mind uh right at
this moment so i i would think that
would be a major complication especially
if it was uh extended but i would say
the new the new guidelines is like if
you get copic
stay home five days or 24 hours without
um tomorrow
uh 24 hours without fever and stay home
for five days right so it's a lot better
than if you came in within six feet of
somebody who had coveted you gotta pay
for two weeks 14 days right so it's
already gotten a lot better on how we
deal with things and hopefully you know
the
the the powers to be
kind of handle it a little bit
differently as well if there was a
new shutdown and the understanding
across the board is is a lot better too
like at first
we're like what okay
all right you got to go for two weeks or
whatever 14 days you've got to go for 10
days your kid oh man that means you're
on quarantine now too and then we have
to try to relay that information to
clients and they were like well i got to
get
this has got to get done well on the
flip side of that i think they've
actually um at least the gc's that we've
been doing work for have gotten
a lot better
when it comes to that stuff because not
only are they do they know that
when you get sick you're staying home
like
no ifs ands or buts about it like i
don't want you here if you're sick
and then two it's the
the labor shortage and it's not just us
it's everywhere right so manufacturing
you look at at the mills and they're
running in the same situations to where
they get people stick and then they run
behind
and
it's been
a struggle at times because it's like
all right i was supposed to get my
material right
on this day
now it's
we're we're coming up to it now i need
to find something else that looks like
this and then
all right daniel we're gonna
this is gonna turn into about a two-hour
podcast
they've just been really
more mindful when it comes to that stuff
and more open to possibilities of okay
we have to make this change in order to
at least try and keep this on on
deadline
yeah i think they're better prepared for
sure i you know i remember one job in
the
first surge where
like somebody on site
if somebody on site had it they shut the
entire job down i had a huge project the
entire job got shut down for three days
while they disinfected
the entire construction site
you know
that seems like crazy to me now but that
was normal like we had that happen
several times um
guys
just because there was a couple of guys
on the job site that had cove but they
would disinfect the entire site and
i'm no doctor i'm not gonna get into the
politics of all that but
today i feel like
the
what you just talked about daniel is bet
the better the general contractors and
owners being better prepared i think at
this point if something did come up
again um and then
like you guys like you said um
jose is that
we are
we're not going to be so caught off
guard that's for sure we have some
aspect of what to expect and they're
certainly going to be different uh
things that happen but we at least have
i i don't know i like the idea the the
analogy of climbing mount everest i mean
we did it once we kind of know what to
expect that doesn't mean it won't be
difficult the second time it's going to
be probably just as difficult it's just
you're better prepared and so
um you know you can execute better i
mean that's about a lie maybe we only
made it halfway up mount everest we just
haven't seen the peak yet you know
so
i guess i guess when
if that time comes um
we just have to take it take it as it
comes there's really nothing else we can
do
yep all right gentlemen we've come to
the end of the huddle thanks again for
joining us do we have any questions that
came in uh
through email or anything like that
we'll see if they if we
do
see here
i think that's it did you guys have
anything else
you wanted to say
no i'd like the conversation today and i
look forward to it again
okay guys awesome thanks a lot um
uh speaking of technology a little plug
for go carrera you know one of the
things there is
it it's it's taking labor onto a
digital platform it allows you to do
work anywhere um it also allows
for
i'm up here and or down here in memphis
dealing with the
client that client is extremely excited
that he's going to be able to have a
network of great installers
and and maintain
the consistency and the quality that he
expects at his at his facilities and uh
for us to facilitate that means it's got
to have the technology that allows uh
the work
the the the supply side the work to
connect to installers
and
we're working hard over here to bring a
ton of opportunity to our installer
network so if you're an installer on go
career network we really appreciate you
and opportunities uh are building and uh
we're excited to bring these uh these
opportunities to to not only
the installing community but there's got
to be flooring companies
that are on the network to be able to
publish these work orders for these
facilities uh this is one of uh three
national account programs we're working
on right now and uh
so when facilities come up to the
michigan area uh you guys are gonna
get to see the some of that windfall and
there's plenty of facilities up in your
area too so it's gonna be great i
appreciate you guys and uh the
conversation was awesome so thanks for
your insights and we will catch you next
week
sounds good see ya all right see you
guys