The Huddle - Episode 8 - How 2020 Changed the Industry

This week Paul talks with Jose and Daniel Gonzalez from Preferred Flooring discuss the crazy year that 2020 was. They cover their personal experiences, and the good and bad that came from it all.

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The HUDDLE is where the flooring industry can get together and talk about everything! Lead by Paul Stuart from Go Carerra who is joined by Daniel and Jose Gonzalez from Preferred Flooring.

https://www.preferredflooringmi.com

https://www.stuartandassociates.com

hey what's up everyone and welcome to

the huddle where we discuss maintaining

forward progress in your following

career i'm paul stewart and i'm joined

as usual by jose and daniel with

preferred flooring

gentlemen how are you doing today

good

doing awesome pretty good

all right well you know we weren't doing

good we could probably tell you're doing

pretty good

yeah well it's busy and i know we're all

you know the standard line is uh trying

to keep up

but uh

kind of plays into today's topic pretty

well is you know

uh at one point uh a lot of us were

twiddling our thumbs so it's a welcomed

problem to have to try to keep up that

means we got business rolling and things

are rocking and

and uh

although with a lot of uncertainty

in the economy

fact is is a lot of people are very busy

so that's a good thing

and i'm glad you guys are so

this week we're going to talk about uh

how 2020 and the pandemic changed uh the

flooring industry

now

i don't really care to

really go through this

i don't know

negative all the all the bads i think

that you know with every

tough situation or negative situation uh

good comes out of it

and um are you guys stuck on

seeing the video

on your side

nope didn't even pop up okay very good

but it did pop up but then i

oh take it off

okay

dude daniel does a lot of clicking over

here he loses me pretty quick

so yeah this other screen is still stuck

on

there's on go creator screen share

all right well we'll let the

we'll let them take care of that we're

gonna get going um

here on

the positives what what came out of it

uh what are we doing different today

that um

really

you know we didn't expect uh i was going

to start it off with um

the rise of technology i mean the fact

is it kind of forced people through

their fear of technology i mean you

didn't really have a choice then to

learn zoom or

microsoft teams or google meet

um people that

were

that still had flip phones now have

smartphones because they're meeting on

zoom i mean i've had uh zoom calls with

with guys who uh you know still had a

flip phone and now they got a smartphone

so that they can uh be on zoom calls and

they know how to work the technology and

they would have never picked it up

ever picked up that piece of technology

without being forced to through

circumstances outside their own control

they didn't really have a choice

so a lot of the good stuff that's come

out of it i think is

obviously communication is is

heightened as long as the technology is

used correctly

i also believe that you know it's give

it's it's increased our ability to earn

so

you know if if you were sick if you're

sick but you feel well you're contagious

right at work you stay at home

uh you're you're you really kind of want

to work but you can't because you can't

go to the office well today you just

simply

yeah i mean it's it's gotten it moved so

fast over the last two years that it

doesn't even seem like that's a big deal

but if you think about it it's a it's

really huge just a few years back if you

had a sick kid

you would simply

stay at home with that kid and either

eat your pto up

uh or your vacation time whatever

company however you're set up at your

companies

um

or you know

pull on your pto or whatever

today if you have a sick kid and

everything's okay and you can still work

you just got to take you just got to be

there for them because they can't be in

daycare

your ability to earn is still there you

simply remote into your office or you

you have remote accesses people are go

to my pc uh surge during uh this whole

pandemic and

as well as like i said zoom and teams

and

and all the other communications uh

google meet

uh

so

it increased the ability to earn even if

you're not on site now even with the

installers uh our crews uh we've seen

it

a similar deal now you can't install

flooring remote but

we've had superintendents uh zoom in

with our

foreman of a project who may be sick to

communicate with the installers on site

and make sure the job's still going well

so that he had

video access to what's going on job site

so

you know it's really changed a lot of

things for the positive um what's your

guys's insight on that i mean

do you did you

[Music]

how many zoom calls did you have

beforehand i mean this today's huddle's

a prime example i'm in beautiful memphis

tennessee

working with the national client on a

program for the next five years

and

here i am

just like i was in my

office in uh my home city right

other than the backdrop you don't know

the difference uh it's pretty cool

so what what have you guys experienced

from that and how have you kind of

leveraged uh that

uh that wave of of uh communication

technology kind of centered around

communication really um

have you guys

experienced any of that or taken

advantage of some of these things

uh to to further your your business and

your guys's career

yeah it's actually um

been huge as far as

not needing to go

to like

a bunch of these on-site meetings i mean

especially commercially we're you know

traveling hour hour and a half and then

we're only going there for

an hour meeting and then you got that

drive back now it's a matter of jumping

on a call

get all the information you know they do

screen sharing and it's like

there you go i mean there's

and you got a recording of it

three three hours saved

it's true yeah that's an application for

sure that's what it did is

when you said technology yeah 100

technology

has kind of

taken over uh every industry because

everyone's relying on it um and because

of that

people started realizing that

some positions and some jobs don't

necessarily need a brick and mortar for

them to be stationary or we don't need

to go visit in person we can communicate

like we are now via email and people are

gathering more information

and sharing more information with more

people at one time

um

in one space like this

and then getting together and talking

about it

um

it puts everyone in a position for

success

without taking them away from their

responsibilities like you said the

downtime from the windshield man like i

i love that uh that you brought that up

daniel because um

there are a lot of

job meetings if you're in commercial

uh the commercial industry there there's

almost always gonna be a weekly meeting

on your major projects and that i didn't

even think of all the time that that

saved so thanks for bringing that up

we've we've got

uh the the uh example

the actual real life example of of

superintendents talking to foreman

also allows that foremen to to attend

the job meeting

uh still maintain kind of control of the

of the the flow of the install

and um still be there even if he's not

feeling well or he's got a family member

not feeling well or whatever um

so that's pretty cool and it saves rpms

from going to the job site just like you

said for a job meeting and maybe that

job's two or three hours away um

it's a huge time saver i mean

the technology can kind of

if you look at the social media side of

technology it can suck your

uh production away if you get drawn in

and you don't use it wisely but

uh and and video calling and things like

that can

some people can overuse it where uh you

know a face to face is more appropriate

but in the

in the vast majority of these situations

i believe that this technology

uh kind of

waved

um and

i know the technology was already there

but it

i think the thing that happened that

wave is that it forced people into it

yeah you know the guys that didn't want

to have anything to do with it were

forced to actually learn how to use it

they had to they had no choice and

because of that now you you i i believe

it really has made a positive impact in

a lot of ways

i don't know

one negative part of that though is

maybe you want to just take off when you

have a sick kid and be with them

and now the employer is somewhat

expecting you to still work right like

put your kid down and log in so i guess

that can cause some some work-life

balance issues but

but your uh example of

job foreman meetings is is huge um

what else uh

what else have you guys seen that like a

positive that came out of this

so um one thing that it added for us is

um you know we are obviously primarily

commercial but when we were creating

um

the residential aspect and then that

part started growing right we were

having some issues as far as

being able to receive those type of

accounts and justify them because we

don't have the showroom we don't have

our large children we don't have the

space to put displays down you know a

50-foot wall

um you know what i was trying to before

then is i was trying to do more of a

mobile

type

showroom where i would try to

consolidate samples bring a limited

amount with me so i'm not overwhelming

the client or myself

and all i did was help justify that um

like hey you guys like

i can't really do that because of this

like people don't want me in their home

anymore i gotta to ship small samples

directly to the clients now so all it

did was help us kind of restructure

um

what we were doing and our approach for

the residential aspect

and that carries over to some of the

commercial as well

yeah but that's a great point on um

the residential side there's been a

surge of companies uh redoing and

revamping their their websites to make

it friendlier for consumers to buy

online from their firm from their

company uh scheduling

that kind of thing

the

re the big surge on i was reading an

article in floor covering weekly about

mobile showrooms you know and and people

doing that uh meeting meeting homeowners

on zoom and they'll send dual samples so

they'll keep the sample and they'll send

the samples to the homeowner direct

i know that's happened where and and

then you both have the samples and you

meet on zoom for selection for their

home

it's really kind of crazy but uh yeah

it's it's created

well with gas prices you know through

the roof it's it's it helps save there

too

so that's that's an interesting take i'm

i've

i had a mobile showroom back in 2002

and we tried our our hand in residential

we do about probably 10

at my flooring company we probably do

like 10

residential projects a year tops on the

very top side so we're really just a

commercial uh contractor at this point

we did try our hand in residential um

but it is interesting to see

the the real

push even manufacturers with their um

there's more coming out with room scene

uh technology you know so you can take a

picture of your house and drop different

floorings in there and see what they

look like you can do that on commercial

as well and that's we've actually used

that some um so yeah all the all that

stuff you know lessens the miles on the

truck and and increases productivity

yeah

and then all it does is give you more

time to try to figure out a way to

mash in a little bit more because you

you have that extra time and um

you don't manage uh your time wisely

then you still produce yourself in a

situation

that's counterintuitive daniel you you

said you said manage your time wisely

and then uh before that is like we're

gonna mash some more in here it's funny

all the extra time you you uh saved

and find a way you find a way to put it

back to use yeah um

you know it also helped with like uh the

views like how important

family is how important the

uh employees family and you know time

away from

work um that's what kobe

really did that for us like

we ended up with a lot of extra time to

spend with family um and although we

make jokes about like oh man i can't

wait to get back to work i'm sick of

these kids or you know i'm sick of you

this is uh

you say that out of love you truly truly

do

but um

once you got once we got back to full

force

you're like man

really had

a good time hanging out with the kid

over or doing this they're having that

free time to um

do you feel like you almost reset that

that uh do you feel like it almost reset

that work life balance where you're like

you know

maybe i was working a little bit too

much pre-covered and and away from

family too much and

some of that time savings uh you can

reinvest back into family yeah it did um

it put into perspective uh the items

that the items you lose track of the

things you lose track of when you are

totally involved

in your own business you you do tend to

lose track of

of

things that you take for granted right

it's because it's there it's always

there it's set in stone but

um

it did kind of bring us back to reality

for a little bit

and you know the sucky part about the

whole thing is that once we restructure

started

getting with these new times and then

like you know the time management thing

and adding more back on

you know being busier anyway yeah you

get easier because now we're learning

new processes learning like for me new

technology and

now you get lost in it again but you

know we um

i mean you have us on on social media on

facebook we do spend quite a bit of time

outside of work with our family and you

know

a lot of sports yeah a lot of sports

yeah

yeah i almost feel like

it gave us a chance to

re-evaluate the whole

work versus family

i would say that

i'm probably as busy now as i've ever

been

um

but i you know i'm i'm out of town

um i'm gonna i'm for four days basically

and

i can zoom with family and

so even when you're away

and maybe

maybe i'm still as busy as ever like i

said but the fact is is you know i can i

can zoom in with my family and you know

have some time with them or face time uh

a lot of us use no knew this technology

was there but you you like i said it

kind of got forced down our throat and

uh we got better at it

i would used a lot of the technology

that was there a lot of the options uh

pre-covered but it certainly after

uh covered i've become more

proficient uh better prepared

to to

use it as a tool and i think that's the

key use it as a tool

to accomplish your goals whether or not

it's

family or or or business so it's kind of

we really we really seen that when we

were over there

with you right and there was one of your

your employees was out and it's like hey

we got this meeting these people are

joining via zoom

and then we do the same thing here now

with teams it's like hey we're i'm gonna

be

gone in the morning but i'm gonna be

driving so i'm just gonna

get on this call and we can still you

know hash everything out on the go

yeah

yep

yeah it's been kind of unique um

a unique aspect of it all um

so

outside of

technology

there's

you know we discussed kind of the impact

on family and how that's uh the the

positive side of that um

we also talked about how

we can be more proficient we can earn

more um

i i want to ask you

did this

whole thing now that you're on the back

we're on the back side of it there's a

bit of resurgence going on right now uh

i don't know about and different it's

kind of pocketed throughout the united

states we had we actually had five guys

down last week

um

the proficiency we had a pm that was

sick he was down for one day and like i

said he then he was able to

simply work from home and as as

effectively as if he was in the office

so that was pretty cool to see

um

but now that you're on the back side of

it

what if if we

i mean did we learn enough that if

something happens again we're better

prepared uh do you think the industry

overall i'm not just talking about your

company or my company if you look at

like

um

just the industry from

because during the pandemic there was no

trainings or no certifications going on

that's all opened back up

um

do you see any possibility that

uh the virtual training for flooring is

there any legs there is there any way

that we can leverage this

where

you can actually do some trainings uh

virtually with uh with actual flooring

skills is that a possibility or is it i

i think it is and it it's all based on

your skill level now right because

there's

if you think about it

i've gone on youtube

you've gone on youtube we go on there

and you you look at the stuff and you

know like we were talking about last

time it's you kind of got to go with

someone who knows what they're doing

right and you got to be the judge of

that but

you can learn a lot just from watching

and then when it comes to the actual

like

you know the hands-on training or an

actual certification that can always

come later a lot of the stuff that

um we tell the guys is just all

it's not even necessarily hands-on stuff

it's all the technical stuff behind why

you have to do a certain ways that's the

important part and that's the the thing

that kind of gets missed a lot because

i've been in certification where

you know they're they're one of the the

first questions asked was who knows what

f710 is

i'm the only one that raised my hand

and he's like oh it really doesn't it's

not important to you guys anyways and

i'm like whoa whoa i need to back that

up because it's very important to us

because the installer's always the one

that gets blamed for a job not going

right and a failure so if they don't

know what they're supposed to be doing

before they even start the job

then it's an issue already so

i think that

that once

we get things set up to the point to

where it is

online and you can go online and it's

you know what you watch a video and

you have to test

i mean

no one likes us right but that's that's

how you

make sure that you retain that

information

and

it could be a matter of you're watching

that video two or three times

but

i i think that the future of it has to

to get with the times and that's where

the times are going it's the technology

is there we have to start utilizing it

just like every other industry is

yeah there's

remote doctors uh that

you know

diagnose and prescribe over

zoom calls now i mean

uh tele-doctors uh you know and and zoom

you go to a doctor's appointment on zoom

i mean that that is a positive in a lot

of ways you're not going to

a medical clinic where you might get

something else might get sick from

someone else that's there and you have

something you know or you pass it on to

somebody else whatever

if you're sick um

yeah there's a lot of doctors doing

that's that kind of thing now and so i

asked that because

i mean if you can do something as

complex as

uh diagnosing a human condition and then

prescribing can we not

figure out how to

do some of the training online uh it

does whether it's a zoom uh a that that

ends up on uh youtube or a training

like you said daniel it's the mind stuff

that helped that you could do

i mean you can't build hand skills it's

my opinion you can't build hand skills

on you know video but what can do

is

why do you need to use xyz

type of adhesive for this type of

flooring and those

uh kind of chemical

issues that that you we have to address

every day as flooring installers

you can get that i i think that data can

be online and

and some of it is but

then test or or do a

on site for the hands-on version of that

and increase the number of maybe you

have to take a online course or a you

know

a video series and test at the end to

then qualify to get to your uh hands-on

piece of that or something but

i thought we ought to you know

with all this going on all the

uh the capabilities for for remoteness

uh and training remotely uh or doing

work remotely i thought it would be

valuable for us to just kind of

contemplate how can we

apply that now

uh when it comes to trainings and

certifications

uh those kinds of things i mean you can

have a classroom

on zoom or on

you know teams where

the instructor is teaching all right a

lot of colleges are doing that so surely

we can do some of that

and and and really increase the amount

of people that get involved and then you

can do an on-site in-person type

deal for hand skills only with the

precursor of finishing the video series

or something

let's just run a bunch of notes as we're

talking because i'm pretty sure that

there is a way to do it via zoom and

train somebody as long as the

communication you know ship out the same

material so you have a training packet

next to um you know

participant a b and c you ship out all

the same

uh material the same specs uh and you do

um a trainer with someone who's there

doing the hands-on multiple angles and

you can go through it live

live questions while they're you know

carpentering whether they're running a

row while they're seaming it up

you know it's just a matter of everyone

having the right tools everyone having

that uh the same material and you know

i'm sure that there's a way and and the

right tools are all based on person too

because i use tools that he doesn't even

like to use right you got to use what

you're comfortable with yeah

this subjective for sure

yeah

well

i think that's the biggest challenge is

uh you ship

you know

a set of but i mean what if

let me finish that thought you ship you

know the the materials to them for a

training but if they don't have the

tools

uh i guess you could do a whole package

with the whole thing

and package it into a bundle here's the

tools you're going to need for this

training along with the materials you're

going to need to go through the training

and

and uh i mean you can't ship 1200

welders but you can do some of the

basics and that's why you can't just

take away the person to person nor would

i ever want to do that i like

communicating with people in in

and

you know zoom is a tool not not a

replacement for

face to face but right even even in the

networking aspect it's

it's nice that you don't have to go to

the meetings and stuff but still the

networking events you get it's different

once you're there in person and talking

and you can actually be there and see

the body language of someone it yeah

it's it's completely different and that

that's what we've noticed too it's like

um

going to like chamber events and stuff

and

on online and then you go to the event

and it's like totally different

atmosphere but

you know those are two different things

the training you're just you're there

focusing on learning networking you're

there to actually meet and

and

talk about and open up to other people

yeah did you guys go to any of the

conventions or anything like that uh

that that that we're on

virtual convention center

cica we've been to a few of them yeah

i've done a couple of

them you know it's so easy to get

distracted on that too because you i

mean

you're sitting in front of the computer

you're not really 100 unplugging

and you know it's

i don't want to say it's not interactive

but

you have the chat that's the challenge

of it

that's the challenge of it is how do you

stay engaged how would you keep a

a new you know somebody you're trying to

teach something maybe it's not even a

new guy it's somebody who's really good

at resilient

and you know is uh because we have a

handful of guys that can lay sheet vinyl

flat lay sheet vinyl

if it's you know chemical weld flat lay

they can do it

that guy now wants to learn how to flash

cove heat well

can't you know how do you keep them and

so this guy may even have

you know go and invest in some tools and

have all the tools but how do you keep

them engaged i think that's one thing

we'd have to contemplate

uh for some if we're able to in um

induce the industry to do some of this

and help maybe we'll do something uh on

one of the huddles where we uh pilot

something where you guys have some

cameras set up and do a piece of it and

i have some cameras set up and i do a

piece of a of a of a training that would

be cool to kind of see what that turns

into

but

uh keeping people engaged i went to

several conferences

that were

the virtual conference and i can tell

you

that was

at best and i don't want to i'm not

trying to talk on anybody to set this

stuff up but at best

it was

um

informational

at best i didn't connect with anybody

the numbers went up a lot of the

organizations that set that stuff up

said well our our

setup was

the uh

we had a lot more participants

on the on the um

on the you know the virtual conference

you're gonna get a lot more and um

the engagement was super

bad i mean i even exhibited for go

carrera several of them and the

engagement was terrible

because people it was so easy to

somebody for somebody to come to your

virtual booth and they weren't really

there

you know on the other side of the screen

they weren't really there engaging with

you they just came to get the points

because the only way that the virtual

conferences could figure out how to

um

uh

really

uh

what am i trying to say like

make sure that the attendance was there

was to and and try to increase

engagement was to give people points for

going to other people's booths in the

trade show

the problem was it was so easy just to

go to a booth

and let and let your virtual self set

there while you're over here working on

something totally different and then go

to another booth and you weren't really

engaging in that

exhibitor's booth at all

and what we just said right there is an

example of

reaching a thousand people versus

reaching 10 people right if we're doing

something virtual and you're only

reaching out to 10 people you can

create a more personalized atmosphere

versus a generalized atmosphere if

you're reaching a thousand people

because you're not going to be able to

to engage individuals one by one on that

unless they're raising their hand and

trying to you know someone's got to sit

through the questions and make sure that

they're picking out what they feel are

the important ones

uh versus if it's 10 you can say

hey paul what do you think or hey dan

you're hey

that's a good insight it means think

about it

say we created uh with other industry

participants we were able to create some

training stuff online uh just

hypothetical here uh

i say room i should say remote not

online so live like now if we had

if we were doing a training we had 50

people on

just because the technology's there that

you're not going to be able to like you

said engage with 50 people so just

because you have the the capability of

having a thousand people

on your call

or on your training it doesn't mean

you're going to be able to

be more effective or train a thousand

people you really got to keep that back

down to 15 20 30. um

yeah so

i think that is

a a really good point that the virtual

doesn't mean

that you can just reach the world

effectively with your message or with

your training that's a good point

well uh okay so we're we're in this

thing about 30 minutes and uh i think uh

you know in my opinion we've touched on

some really cool stuff i contemplated

this for a while um whether or not this

was a

uh huddle-worthy topic but at the end of

the day

kind of talking about

uh i wanted to dig in your guys's brain

maybe see if any questions come through

that

that we can answer but i want to dig in

your guys brain how you use that wave of

technology to increase your business and

and do better and you guys you set it

out of the gate we're busier than ever

but we've saved a lot of time too the

assumption would be that we are working

um we're getting more done in less time

and possibly

uh

being more effective as long as we use

the tools correctly i mean we just

talked about how to use it incorrectly i

think uh but

you know

so i'm gonna i'm gonna open it up for

questions uh it looks like one came

through do you see any

uh new complications if any other

shutdowns happen due to covet

uh

read this new round is spreading faster

than any of the others so the question

is really do you have do you see any new

complications if another shutdown was to

happen

well i

my opinion i think there's going to be

new ones because it would it's um

although we've prepared a little it's

something like clown climbing mount

everest uh just because you did it once

doesn't mean there's not new

complications when you go to try to do

it again it's it's still gonna be a

battle but i do think we're better

prepared you know uh you learn on your

first

rise to the summit so to speak uh some

of the tools and equipment you need to

grab onto

to make your nest next ascent to everest

more uh safer

faster

and more productive and i think if we

see a bigger outbreak i think we're all

more

um

and uh you know have the tool set that

can help us get through it in a lot

faster better more productive manner um

but

um and that's i i'm not a doctor so i

don't know from a

it's not gonna be such a shock like it

was the last time last time it was just

a complete shutdown right like no one

was prepared for it no matter

what you say you were prepared for you

you couldn't prepare for that um

the labor aspect is totally different

because if it does hit and it affects

labor now we're already at a shortage

it's going to put us in

a way worse position than we were before

um

so you know

people might scramble to get projects

done because

their business has hinged on

the fact that they need to get up and

running they need to get their occupancy

uh license inspection you know so maybe

a wave of installers going to come in

and not necessarily know exactly what

they're doing

maybe more failures which is going to

put the mills back into a restructuring

program to try to make it easier to

install i don't know there's a lot of

different angles you can look at it um

but

we can only prepare for for what

we know and until we hit that

we

will never

that brings up a thought um

you know in the first one we had a lot

of

from a national perspective uh we

personally didn't experience this but

from a national perspective there was a

lot of older installers that decided to

call it quits like

it was time they were going to be down

and out of work they might as well go

ahead and retire

if another one happened i i would fear

that the one that the ones that held on

uh you know were two more years down the

road so somebody who was 58 at that time

may not have pulled the trigger someone

at 62 did so if we have another

resurgence that shut things down i could

see another

you know another wave of installers just

calling it quits and i'm gonna go ahead

and retire so i think if

that that just came to mind uh right at

this moment so i i would think that

would be a major complication especially

if it was uh extended but i would say

the new the new guidelines is like if

you get copic

stay home five days or 24 hours without

um tomorrow

uh 24 hours without fever and stay home

for five days right so it's a lot better

than if you came in within six feet of

somebody who had coveted you gotta pay

for two weeks 14 days right so it's

already gotten a lot better on how we

deal with things and hopefully you know

the

the the powers to be

kind of handle it a little bit

differently as well if there was a

new shutdown and the understanding

across the board is is a lot better too

like at first

we're like what okay

all right you got to go for two weeks or

whatever 14 days you've got to go for 10

days your kid oh man that means you're

on quarantine now too and then we have

to try to relay that information to

clients and they were like well i got to

get

this has got to get done well on the

flip side of that i think they've

actually um at least the gc's that we've

been doing work for have gotten

a lot better

when it comes to that stuff because not

only are they do they know that

when you get sick you're staying home

like

no ifs ands or buts about it like i

don't want you here if you're sick

and then two it's the

the labor shortage and it's not just us

it's everywhere right so manufacturing

you look at at the mills and they're

running in the same situations to where

they get people stick and then they run

behind

and

it's been

a struggle at times because it's like

all right i was supposed to get my

material right

on this day

now it's

we're we're coming up to it now i need

to find something else that looks like

this and then

all right daniel we're gonna

this is gonna turn into about a two-hour

podcast

they've just been really

more mindful when it comes to that stuff

and more open to possibilities of okay

we have to make this change in order to

at least try and keep this on on

deadline

yeah i think they're better prepared for

sure i you know i remember one job in

the

first surge where

like somebody on site

if somebody on site had it they shut the

entire job down i had a huge project the

entire job got shut down for three days

while they disinfected

the entire construction site

you know

that seems like crazy to me now but that

was normal like we had that happen

several times um

guys

just because there was a couple of guys

on the job site that had cove but they

would disinfect the entire site and

i'm no doctor i'm not gonna get into the

politics of all that but

today i feel like

the

what you just talked about daniel is bet

the better the general contractors and

owners being better prepared i think at

this point if something did come up

again um and then

like you guys like you said um

jose is that

we are

we're not going to be so caught off

guard that's for sure we have some

aspect of what to expect and they're

certainly going to be different uh

things that happen but we at least have

i i don't know i like the idea the the

analogy of climbing mount everest i mean

we did it once we kind of know what to

expect that doesn't mean it won't be

difficult the second time it's going to

be probably just as difficult it's just

you're better prepared and so

um you know you can execute better i

mean that's about a lie maybe we only

made it halfway up mount everest we just

haven't seen the peak yet you know

so

i guess i guess when

if that time comes um

we just have to take it take it as it

comes there's really nothing else we can

do

yep all right gentlemen we've come to

the end of the huddle thanks again for

joining us do we have any questions that

came in uh

through email or anything like that

we'll see if they if we

do

see here

i think that's it did you guys have

anything else

you wanted to say

no i'd like the conversation today and i

look forward to it again

okay guys awesome thanks a lot um

uh speaking of technology a little plug

for go carrera you know one of the

things there is

it it's it's taking labor onto a

digital platform it allows you to do

work anywhere um it also allows

for

i'm up here and or down here in memphis

dealing with the

client that client is extremely excited

that he's going to be able to have a

network of great installers

and and maintain

the consistency and the quality that he

expects at his at his facilities and uh

for us to facilitate that means it's got

to have the technology that allows uh

the work

the the the supply side the work to

connect to installers

and

we're working hard over here to bring a

ton of opportunity to our installer

network so if you're an installer on go

career network we really appreciate you

and opportunities uh are building and uh

we're excited to bring these uh these

opportunities to to not only

the installing community but there's got

to be flooring companies

that are on the network to be able to

publish these work orders for these

facilities uh this is one of uh three

national account programs we're working

on right now and uh

so when facilities come up to the

michigan area uh you guys are gonna

get to see the some of that windfall and

there's plenty of facilities up in your

area too so it's gonna be great i

appreciate you guys and uh the

conversation was awesome so thanks for

your insights and we will catch you next

week

sounds good see ya all right see you

guys

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The Huddle - Episode 9 - Tackling a Project; Problems and Solutions

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The Huddle - Episode 7 - Trade Shows; What Attracts Installers