The Huddle - Episode 53 - Improving Efficiency and Productivity

This week the guys discuss different ways within your business and in your installation techniques that you can improve your productivity and efficiency in your work.

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The HUDDLE is where the flooring industry can get together and talk about everything! Lead by Paul Stuart from Go Carerra who is joined by Daniel and Jose Gonzalez from Preferred Flooring.

https://www.preferredflooringmi.com

https://www.stuartandassociates.com

what's up

welcome floor and family we're here again on a wonderful Tuesday afternoon 3 P.M Central we come every

Tuesday nearly every Tuesday most Tuesdays 99

uh to discuss maintaining forward progress in your forwarding career we go over a multitude of different topics so

if you're watching this on any of the socials please consider like being subscribing

um on YouTube if you find this valuable a lot of the content is

um you know got a lot of years of experience behind it and so we just try

to come with different topics to keep keep the ball rolling and a lot of times you'll see that

um the topics overlap but that's what business is about is a lot of of things

you do will overlap so today's topic is improving efficiency and productivity uh

I think we can talk about field and um office you know how to set up a job

properly but first off uh like I said before uh hit that like

And subscribe button do it now or else we're not going to be here next day I'm just kidding okay so

all right let's hop along guys um so you know when when I talk when I think

about efficiency and productivity I always think about planning uh I always think about setting up things to uh

succeed the best um just about anything you do you do that but often on job sites uh we I

experienced it last uh last week I was on the job site and we had guys you know a younger crew

gluing up uh some classrooms for some lvt and carpet tile

and it glue up one part at a time and wait for it to dry and glue up the next one and wait for it

to dry and working with other trades and letting other trades in the rooms and

trying to work with them to allow them and so uh we switched it up when I got on

site we got all the other trades out of there and we glued up six rooms and

um got them all installed but the the point is how you set up and play your your job

just about anything when you start talking about efficiency and productivity it requires a plan so

that's my two cents you know um I had wrote that down about the

um you know that's a simple uh example but

it's a real life one that just happened is you know how to use best set up the

job as an installer to be able to get the most productivity earn the most money and leave the the the best

impression upon the client office um my two cents there is just you know

really making sure your job sites are set up um go careers coming out with the new

feature that's going to help drastically with this I believe and that's called link and you'll be able to shoot a link

call to your video call to your superintendent make sure they walk you through the will be probably doing a

demo here on live on the podcast in the future to kind of give you an idea of what that's about so

you know inefficiencies and loss of productivity uh labors are number one or

number two uh expense and so efficiency and productivity are like the key to

profit so what's your guys's thoughts on setting up you know we got kind of this

field and office kind of dichotomy but both have their jobs to do I just want

to kind of add to what you just said because it does it does bring to the surface um

some of the issue is is having the right leadership who understands the that there is a

a process a systematic process into which everything should be installed in order for it to be profitable

um and and get some square footage down um and it almost sounds like uh there

was uh I don't know the guys but like for me I would interpret that situation that you ran into as

um a very passive crew um where they just nail on the head I'll just say

you hit the nail on the head yeah that that would be it like they don't want to ruffle feathers they don't like but at

the same time they're putting everyone else's profit and everyone else's uh dollars and cents

and and forward progress Before Their Own um and can't make up those days at the

end yeah yeah I would I would say you hit the nail on the head a passive uh we

don't want to be

some guy trying to get through a freshly brand I just put my final sweep on the

floor and they're trying to walk through and it's all caution taped off I said you can't come through here I got a job to do too uh you know starts

barking I said I get it give us a couple hours this will be ready and he just keeps going and going and going and I

was like look you're not coming through so I don't know what to tell you you're just wasting time standing here arguing with me so

you know go find something this building's huge go find something else to do for a couple hours and we'll have

you a path through here where you can walk on it right and they don't understand is you need the floor to do

the floor right and it's like so we we explain to people it's like look

like you said go find something else to do right now you can have this entire area tomorrow

but today it's mine yep yeah yeah and and convincing

um you know contractors we didn't used to have to way back in the day it was just

when the flooring guys are there it's time to get out of the way because we are the one trade that needs the entire

space we can't write a painter can paint a wall an electrician be on the other

wall uh uh uh outlet covers right behind him you

know and ceiling guy can can be up there you know work and uh not creating dust

if they're painting but you know electrician can be up in the ceiling even working as long as it's not creating a bunch of dust I mean that you

can just you're not taking up the whole Space of the qrm fluorine but that's why GCS if you're watching we want to be in

last that's why we say we're the last ones in and get try you know I find gc's

more and more often trying to shoehorn you in before they're still in Grid up and you're doing full height wall tile and

they want you to just cut it to this line and all this kind of crap it's just like just get to work in front of me and

then I'll do my job and we're more efficient we actually proved our point last week when we ended up doing

little over a thousand yards and probably 4 000 feet of base and or right

around there a bunch of transitions a bunch of three another three thousand feet of lvt on top of that in a day and

a half with six of us and they they were like well we want to do

it this way every time now and we're like that's what we've been trying to get you to get to allow us to do the

whole time is like get the entire area ready the entire Wing can be ready and

we can knock it out in a day and be in and out of your hair or you can do it

the way that you were having us do it before where in the other Wing we'd go

in and do a classroom and then jump over to the classroom across the the common area and do that one and then hip Scotch

it Hopscotch over to another you know it just that's inefficiency it is

when you're able to [Music] and they do give you more freedom more room to roam

um Team morale is actually up too because you don't have just certain stops so many different times you don't

have to uh you know you don't get like you said hop you go across the hall do another room

back and forth right instead of just progressing or go down well you got to take your tools with you they just don't

understand that I set up all over again yeah

and sometimes you're going to lose a half a day with a whole crew if you've got to go somewhere else it's

particularly true if you're in an air if you're outside you're like if you're an hour or more away if you're going to be

staying the night like I had six guys have to stay one night

away from their family for one night as opposed to one crew for

six or seven days or maybe even 10 days dinking and

dunking around and you having us do this corner and then you move your freaking

piles of ceiling tile on top of our carpet and then we get this sand and sweep and

do the other area and then you move more on there and then we you know it's just like it it's completely inefficient

what I would say for companies and I tell my managers is fight for your

efficiency fight for your company the job sites are friendly

you just have to you just cannot be a yes man if they say we want you here on the 26th doing you know this classroom

and unless they can give you one hell of a compelling reason say how about I'm there on the

30th and you have eight classrooms and then I'll come through and I'll knock

all eight of those out in the same time as it would take one when the job site's

four hours away yeah 100 yeah I mean we 've been a couple for a long until I

forgot that too is uh you know we can just as easily do you know ten thousand

square feet as we can do uh you know five thousand square feet if we have the room to roam it's we're already set up

we're already ready to rock you know we don't know starting to stop and remobilizing uh re-situating any areas

that we have set up for mixing prep material and no reasons the big thing is

prep because they did you don't realize a lot of what we do especially in the

resilient world is prep so we'll prep for four days and then we'll install

everything in one day so when you're trying to make us do that in sections it just don't work out yeah

even when you're prepping for like this was carpet tile Milliken carp towel so it doesn't have to be perfect

but you know when you're prepping for that and you're scraping and sanding and

and sweeping and uh you know clean out saw joints and

patching saw joints when you're doing all of that activity to stop wait for that to dry and then once that

dries you glue up the room and now you're waiting for that to dry for that start and stop they don't

understand how many hours that costs you

shut up that uh one little area it would have probably it probably cost

us five or six hours of man hours to do it that way comparative every day

comparative to getting in a flow and prepping all the rooms like one person is cleaning out

saw joints and vacuuming as they go and the other guys right behind them patching floors and once you get that

system going and just as soon as you're done patching your go the the first guy

is going back and grabbing the sand or hitting and if you patch it right with Corp tail you ain't got to do this but

uh going back and hitting uh you know sanding the the floors and going through

right behind that and Pat and uh uh sweeping well at the end of four hours

over all the rooms are ready compared compared to the same amount or similar amount of time and wondering so yeah

efficiencies really what I hear and what comes up a lot and you will find this I

think you guys probably already know it's communication like communicating with your GC on what you need and then

holding strong and then executing on the plan there's nothing worse than if you

say no I'm not going to be there until this day and I'll knock it out in a day

and it takes you four days still well you know they have the right to be a little upset then yeah the fact is like

you know know what you can do and and proper planning and proper communication

because you guys just said it you know you got to talk to the GCE

and it's just understanding I think there's a there's a longer list

of what not to say right you know not to approach it than there is to as far as what to say and

I think with a little bit of practice anybody can uh can get to that point where they're just

you uh under promise over delivered and that's that's another thing too is that

that helps yeah the job's set up so you you use some mechanism to make

sure that you go go to the job site or you you discuss and make sure the area is ready and your crew shows up and

there's ample space most good flooring companies are going to really surprise you with how much can

be done if you give them the area and the the the

cooperation of getting stuff out of the way helping to uh maintain traffic

because that's another big piece that we always have to fight is traffic uh but

then you know you'll get a lot of floors down in a short amount of time most most of the time what's your uh I do have a

question for you guys what's your approach on say uh do you guys do Residential remodels or

new just new residential only remodels only remodels that's probably a little

easier when you're just dealing with the homeowner but what are some some um you know best practices there guys

for for our residential uh audience get all your ducks in a row

don't uh if if you have an installation background then you might have a little

more information to pass on to the the homeowner right but but do not speak for the installer unless you know for sure

you guys are installing in the same exact uh method oh because I from start to

finish might be a little bit different than Daniel and we might be different than you and I don't want to over speak

um so um doing your best to not give false expectations are we talking we're

talking about salesman here from a retail place or something salesman yeah and that's only because we've been in

the situation before when they're like well they said that you guys were going to start over here and it's like why

would anyone ever start in this back room right here it's hard to closet yeah

start your closet so I can put all my coats back that's a real thing

um I would say that that would would help with um efficiency is a where I was going

with that was setting expectations right uh don't don't set the wrong expectations and be

thorough and don't be afraid to say I'll have to get with the installer or

if you are the installer and you're selling the job and that's what you're doing then just make sure you're not over speaking don't don't make a promise

that you don't know you can keep yet I agree any other residential we do now

we only do I shouldn't say only 99 of the residential we do which is pretty small

amount overall um is is new uh or near new

um doing a house for a guy where I had to go in and finish up some work for another company

um a good a good buddy of mine that you know built the Big O house and stuff

didn't get done right and he asked me to help him get it finished so the

the best thing I can say that from my experience is to let them know that

you know it not kind of like what you said earlier Jose not over promise with

a homeowner because that it's so they only have a few days construction sites one is one thing I I say don't do that

on construction sites either but when you're only going to be on a job for two or three days you know doing

somebody's kitchen or somebody re-corping in someone's house or some new vinyl in the laundry room or

whatever when you're only going to be there for a short time if you if one day turns into two well you just doubled the

time you know and yeah double the Homeowner's uh exposure to the whole uh

flooring replacement and it's it's a disruptive deal to have your flooring replaced because you got to move everything it's not like you can just

throw plastic over it and paint the walls you know it's like everything's got to be moved out

oh good communication again it goes back to communicating well with the person who's

receiving the service you're right about those curveballs too because we just actually had an instance like that where

um the installer had a death in the family and had to deal with a couple things and just like he was like hey let

me push it back a day and then it turned to two days and it's like just take care of what you got to take

care of we'll get it covered right it instead of pushing it back and costing

the the client an extra couple days because they had to get a pod unloaded they were moving from out of state they

were on a time frame that like a deadline and we we had to figure it out on our end

and we did it did cost us an extra day for us to go in there because it was kind of a you know curveball but um we

were able to to make it happen that's what I think you have to realize in residential too is that like they

weren't living in there yet but most the time they are and they're taking off days of work in order to be there

because I mean that's that's our whole world in that house so they're not trying to have

anyone in there messing with anything that that they don't want them to so they want to be present

yeah and those days off are important to people I mean just think of yourself when you take a day off you know to do

something and it doesn't happen I mean it's it's it's disruptive so trying to hit those days kudos to you guys one of

the reasons we don't do much residential is uh we're just not

we haven't taken the time to get good enough at at really approaching it to where we don't disrupt the homeowner uh

I know it's a good business but we we just have not found the best way so maybe we're just too commercially minded

but most of our residential yeah you guys have pulled it off though can we

just deal with it like you know sometimes you just gotta roll

with the punches man that's it that's all we can do well the I I would say the the one thing

I always remind people is like I don't want to rush through this to get you done on

time in the in the time frames the times we have been doing residential jobs and

not being able to get done in time you're going to be living with this floor for a long time I don't want five

hours of extra time I could get out of here and leave yet but I want this to last for you I want this to be beautiful

and you look at it and you know kind of show them the vision of it once it's done through the words of you know just

through communication um yeah I I I'll sacrifice an extra five

hours tomorrow uh to get this done right because I don't want to I don't want to have any you know problems long-term

problems there's 100 percent so again communication so you know

efficiency is all about productivity or you know leads up it's kind of like I

view it as like the building blocks of productivity if you're efficient you should be productive not always but uh

for the most part it's going to improve your productivity um as Subs we you know when I subbed it

was the number one thing I concerned myself with going to a job I mean I did a lot of planning as I said ahead of

time asking questions and discussing the project with my you know client whoever

I was working for because I wanted to go in and like I was kind of considered a

jerk because I didn't talk a lot I was just like I'm here to work I can't even

imagine that I can't even imagine that well it was just a different time and

and uh frankly I had a the child very well and I just you know

I had to get her to appointments all the time and it was all about just kidding get my work done and I was just one

track minded um but outside that it's you know it's

the only way you can really it's the easiest way you can impact your bottom line as an installer is by increasing

your efficiency and your productivity unless you're supplying materials which most installers you know maybe Supply

some stuff but not the bulk of the materials I do I do know there's some you know there's

installer is going to pick it up and take it to the house and do the job if that's the case

your number one cost is your labor your your personal time as well as you have

helping you uh so just this can can make a big impact on your on your bottom line

if you listen to some of these things and really communicate well and may plan

for your job don't just show up to the job with no idea make sure you have the right equipment make sure you have the

right you know tools and materials and check all that when you get there because who wants to get halfway you

know through the job start unpacking stuff just to find out it's not the right material so right you know or the

right equipment um so one of the things that we started doing early on too was

like you said asking questions

this is all stuff that like if I go look at a project I'm going to test the rip on a commercial job I'm gonna I want to

know uh how hard is it what equipment am I going to need am I on the first floor uh upper levels what is the capacity of

the elevator do I have a a dedicated elevator where can the dumpster be put like all of this has you know it all

ties into the efficiency thing so that way I know who what uh and when I can

plug it in to maximize efficiency and doing all of that as a labor only

actually helped us become better um when we got into the sales portion because now we're looking at just we're

looking at way more than one aspect right because if you can maximize on the labor portion and then and and then do

your best to be efficient on uh the sales portion you're going to maximize your profitability uh with both of those

areas combined and that's really what I mean you're going to practice until

you figure that out man it's gonna you're gonna evolve right but you gotta you gotta put for some effort into

all of the details the details are very important for efficiency yeah yeah so communication those details like

you said where the dumpster sets is even an important one especially on your larger if you're on a larger job site

even if it's a house the dumpster's freaking 100 yards away you better be thinking about that when you're planning

your your installation I mean it's going to be a hold just to get your trash thrown away we've put that a lot

on Commercial sites where the dumpsters you know good 100 yards away from the building or you know at the other end of

the building or something you're tearing up a bunch of BCT and they give you a dumpster that's got six

foot walls but you got to get the VCT in there and they already loaded some of it you know now you're

yeah pulling up trash cans like this just so that way you can lift and dump if they don't have a way to put in a

bucket and a sky track so there's a there's all that like I don't know live and learn I guess that's like hey I

don't want anything higher than four feet you know or make friends with the uh make friends with the other trades

too because they're typically the ones with the uniloders and lulls on job sites that'll help you get your

materials off but a bottle of crowns went a long way in the past together or

pizza pizza or Donuts 30 pounds yeah yeah just take care of each other out

there and usually it's good to do it before you ask the favors just say hey look I got everybody this hey who are you for

the floor guys we're now starting till you know next week and then they right away they already like your crew because hey your your

boss bottles Donuts what they don't even buy us Donuts yeah the the

talk about efficiency not not much more savings on efficiency than than

you know fork and a pallet of carpet tile off a job instead of uh hand

unloading it my brother has his dog here and he keeps on farting dude

I was gonna ask if your brother was letting loose or what yeah

he keeps on farting right well um

uh the systematic approach to things to maximize your labor and maximize uh your

productivity I wrote down you know with most jobs if you nickel and dime a job

that's got a penny budget you're gonna you're setting yourself up for failure right so like you got to get in and not

nickel and dime a project around um so again that goes back to

communication and good quality uh information from you and and talking to

people um the setting up of tools and things like that

the crews that we see be the most successful either have a major rig that

has just about everything you can think of in it or they're very

um meticulous in what they put in their Vans or their their vehicles when they

know they're going to do a job and of course all over the crews we work with are our go career

and I'm I've started in my detail area even putting equipment like required

equipment stuff I know you're going to have to have right like if it's a hard

rip and I will put on there you know either right on demo carpet pool or

something you better take something little Eddie's thumping because it's gonna be a bear you know so I'm trying

to communicate that to the cruise better that's how we can get continue to get better as a company we're not great

um at that even I'd say we're good but we can become better uh at at trying to

make sure that we're communicating the information of the job site to the installer before they get there

installer has a listen though because there's been plenty of times where we're out there in the warehouse and we're

like hey make sure you take this and then we get a call like an hour later hey we forgot to grab that I literally

told you right before you left not to forget it yeah we're all on the same team guys help us out

well um sorry go ahead what's that I was like a

part of that is in the morning you know people want to socialize in the morning while they're getting ready so they start talking about what they did

over the weekend and you know things get missed if they're in conversation and I know that that's what some of that is and you don't ever want to be the guy

just like stop talking about your life get your get everything together then you'll have time you know you don't want

to be that guy but um guys pay attention yeah I just um you know I know a lot of

our guys will go out and I'll go out in the warehouse and guys are loading up if they're loading up for a job for me and

they're out there cheater chatting I get it but I'll still say hey you got all the equipment you need you get

everything that you need for this job on the truck you know I have a nice little note in

the bottom of all the work order it says do you have everything you need question mark but I have like items items you

might need you know and then additional notes on top of that I I never had any of that

so I try to incorporate that and make it easier does it happen on every project no it don't but like for the ones that I

have all the information for yes it does yeah we just got you know continue to get better I mean if you were perfect at

everything um you know we wouldn't need to have this podcast right yeah we wouldn't have much to talk

about on this podcast you just be like well I'm great at this I don't know about it

perfect mine too until next week adios so

um the bottom line guys is and I think we can

you know the overall um discussion topic being efficiency and

productivity overall go into the job thinking about it that's what I would tell you go in thinking about how can I

be the most efficient um I I tell people all the time I'm not the you know I considered myself pretty

fast installer good quality fast installer it's not because I cut in

faster than the other guy it's not because I can run a row faster or cut

down a straight edge faster it's because of the way you set the job up to yeah as

soon as I'm done with one thing I know exactly what I'm going to to do like

there's no missed beats you go from this to this and you just Contin if you work

and don't stop moving for eight hours you're going to get a lot of done and it's it's more about the system

systematic planning and setup of the job more so than the you know ripping down a

wall cutting all fast I mean it's not why uh some crews are faster than others most the time it's just approaching it

from a systematic standpoint and they know what they need to get done you know yeah to keep everything moving so that

you're not wait I I hate waiting on something to dry if I'm waiting on something to dry I planned incorrectly

something should be drying while I'm doing something else or or while you're on lunch

something like at the end of the day you ought to

have patch on the floor somewhere before you leave or something especially you know on bigger job sites so you come in

the next day and you're not waiting for patch to dry it saves four hours tomorrow man like

people don't understand that and it's hard it's hard to

is that for everyone to share that mindset right because everyone's like oh man it's you know we're seven hours

seven and a half hours right now we're a half hour from eight hours let me just dink around for the last half hour and do something instead of saying you know

what I just work an extra half hour work eight and a half hours or nine hours today that means I can say you know four

guys times an hour tomorrow morning you know we can probably bang this job out in a half day on Friday and then

I'll be out early on a Friday instead of working and well it's so much more enjoyable I I gotta you know it's so

much more enjoyable to to work it when things are like moving in the right

um sequence I mean we sometimes you can't help it and you have to go out of sequence and it it's no fun I mean

plenty plenty of times but it's it's not it's not as enjoyable as getting in and the

things running the way they they should run and I I'd say to bring up mindset maybe

that's the key is like installers you need to understand that

you're healthy you're part of the team your trade partner we we say that term a lot Daniel you know has has really uh

used that term on this podcast a lot I've adopted it and stole it and trade

parts because you're a partner it means you're you're helping to get to the end result and not you're not a child you're

not an employee especially you know obviously I'm talking about Subs you're if you're a sub you're a trade partner

be a partner adopt the mindset of efficiency and productivity

your team member you're a member of the team is still the same same concept it's just you just have a different label

you're that's really it um yeah it's just the only reason I don't always lump them together is

um often you know our equipment manager is checking out all the equipment to them and they get it for free out of the

you know they they have all their equipment and stuff supplied for them so uh you know what we have found is

sometimes with Subs if they don't have one they they think they can oh I'll I'll figure it out well

figuring things out on a job site like figuring out how to get carpet that's a

hard rip up yeah you can cut it in three inch strips and rip it up by hand and take twice as long

or if you don't have the equipment and you have a work order and you've had

that work order for more than a day you ought to stop by Home Depot and pick up a little Eddie at least or come in and

rent one from us or go buy one like there's there's multiple ways to

plan and it I think the key is like adopting that mindset of go into it thinking how can I be as

productive and efficient on this job as possible I I think just thinking that way by

itself could help um you know a lot of subcontractors out really well I mean the reason I was able

to build a company off of being a sub and change from being a sub and then start selling materials because I did

make a lot of money subbing I made a lot of money subbing and I was very responsible with the money and put all

the money back and we've had previous podcasts on financial responsibility as

an installer but if you want to have a prosperous life you you first off make sure you're

getting paid what you should get paid for you know what you should but then after that like efficiency making sure

you have profitable that you're profitable and then being responsible with that profit you'll go buy a

Mercedes-Benz go buy a new ride on demo machine you know

um but you're forever gonna be rolling money right back into it right because because you're going to find new ways of

them um like if you're me you think that if you just bought something 10 years ago you just bought it but if you're dealing

you understand that wear and tear is like hey like we're gonna have to re-up on right like I can't believe we got to

change these vacuum filters that we bought the Vacuums in 2017.

yeah I'm really I'm really bad with that but you know because it it's still fresh on the mind like you know like we just

bought these we bought it like it's still brand new I I grew up using hand-me-down tools

um that lasted forever and now we got equipment that doesn't last a year without it breaking down or or needing

some kind of major maintenance so it's just like when that happens it's like what really already like well that

brings up that brings up a good another good point make sure your equipment's in good working order yeah even we have had

a problem with that like we'll tag it and we have the system and then it gets tagged but then gets put back in the

equipment room and then checked out to someone they don't notice the red tag and it doesn't work and you're out on

the job site they the sub rented a sander from us but grab the one that's

you know got the the pins sheared off uh the the safety

pin thing is shared off we got to put a new one in

there I don't I mean like all that costs time and money that nobody needs to be spending so check your equipment make

sure it's in good working order and keeping it in good working orders best best way to be able to just go grab a

piece and and uh Rock just so you know for future reference that little uh that

little connector the sherpen he's talking about they do make them in strictly alloy they're not covered in

plastic or hardened they only make those for their extreme machine the LA ones well I'm pretty sure you know somebody with a CNC machine get a strong one just

be careful with your wrists yeah be careful what you hit it's fine with your sander not so great

with the the scrape away ahead and a good screw in the in the or a good nail

in the concrete all right well I think we've uh you know again it's a it's a I think a

reiteration of some big common practices which is communication

and planning uh but hopefully you guys picked up some gyms here uh

if nothing else just start thinking about it think about efficiency productivity how can I be as efficient

productive today as possible wake up in the morning think that way get to the you know review your work orders if your

company gives you you know paperwork orders that's fine just review them ahead of time see if you can get them in

time to where you can properly plan um and you know if the company won't

give them to you then you know you got that's that's a little outside maybe you can have a conversation but knowing what

you're getting into before the day you start is probably best practice and then actually look at them consider what

because the company giving you a work order is just a labor work order uh like I said I've started to put

stop plan it out in your head on how you're

going to be the most productive in the day and and watch how it changes your business I promise you you'll make more

money uh if you approach it this way and you'll be more efficient and everybody

will be happier that's my opinion foreign yeah actually pay attention to it

because we we do the same thing he's rolled down there you know we got one of the older National 5700 which is blue

and then the new ones are gray he's like take the machine and then you walk out to the warehouse they already left

and the blue machine is gone now it's like they're they're different the battery has different capacity you know

so yeah uh rougher rip you gotta take the one that's gonna last longer it's

got a little more weight too and then and then I call and it's like hey why'd you guys take this machine oh whoa by

the time we looked at the work order we already had this one on the forklift so that's just the one that we took anyways

again look at your work order as early as you can so you can plan around

and ask questions like that's the other thing sometimes the company isn't as

thorough as they probably should be I know we failed there sometimes ask questions

um if you're on go career throw it in the chat if you work for me and you're listening to this uh or work with me I

should say throw down the work order chat hey man is this carpet gonna be a bear hey have

you tested this or is the job site ready like just communicate back and forth

and I think that there's there is definitely a little uh a larger window for commercial

um to have all those ducks in a row versus some of the residential where it's they shop they want it done they

find something they love and you're there you know within within a week or sometimes a couple days or sometimes the

next day um you know so you they're do you have a little more time to get

the right information in place especially for a large commercial job a large a lot of moving Parts yeah

Haley yep there's the skill to it so all right well gentlemen thanks again

appreciate everything every single week you guys being here um

looks like we got some guests coming on next week I believe uh gonna be discussing unit unifying the

flooring industry from uh you know a few different guests a few

different parts of the industry and continue the conversation from a big perspective of what we really uh care

about here on the Huddle these guys as much as anybody is improving our industry and seeing how

we can continue to kind of mend some of the Terrors that have happened over the last you know a couple of decades and

and uh hopefully push forward to a brighter future for everybody involved because

you look at the industry as a whole right we're all on the same team but everyone is so segregated into their

own markets that it's it's hard to pull together and

we I think we first realized that the first time we went to services and it's like man like this is an issue

but no one really talks about it and everyone is fine with hating everyone else because

you know if you're a flooring installer you're automatically the best person in the world yeah you're the best at what

you do hey I can learn a lot from everybody out there man I'd love to hear from everybody um yeah well I think we've all said

every week like reach out if you have any problems uh if you just want to talk

about your business there's been several guys have reached out on to me on Facebook messenger and I've helped them

out on you know uh a lot of times it's systems and

processes um that I help with but you know we're all in this together we're all here to

try to uh you know improve the industry overall here's our mascot this is the

good old farting dog oh gassy Bruce hi buddy

all right gentlemen well thank you so much for joining me this week um and we will see you guys next week

in between have a successful uh go at it and uh we look forward to chatting with you

next next Tuesday sounds good thank you see ya all right see you guys see everyone thank you bye

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The Huddle - Episode 54 - Uniting the Industry

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The Huddle - Episode 52 - Managing Common Installation Problems